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Compliance Feedback

Quality & Compliance are extremely important to eastmed. We welcome opportunities for improvement through employee and customer feedback.

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Frequently Asked Questions

  1. Robust Construction: The analyzer is built to withstand rigorous use, ensuring long-term reliability and durability.

  2. Precision: It provides accurate and precise results, crucial for diagnostic and research purposes.

  3. High Correlation: Eastmed analyzer demonstrates superior correlation with leading brands like Hitachi and Roche, ensuring consistency and reliability in test results.

  4. Low Maintenance: Requires minimal maintenance, reducing downtime and overall operational costs.

  5. Top Brand with Extensive Installation: Recognized as one of the top two brands globally and widely installed in both China and worldwide, indicating its trustworthiness and widespread acceptance in the medical community.

  6. Long-term Support: Offers lifelong support, including maintenance and service, ensuring the analyzer’s functionality for more than a decade.

  7. User-friendly System: Features a user-friendly interface with options for customization, making it easy to operate for a wide range of users.

  8. OEM and ODM Options: Provides flexibility with OEM and ODM services, allowing customization to meet specific needs and preferences.

Maintaining a chemistry analyzer is crucial for ensuring accurate and reliable results over time. Here are some key maintenance practices:

  1. Regular Cleaning: Routine cleaning is essential to prevent build-up of dust, dirt, and debris, which can affect the accuracy and performance of the analyzer. Follow the manufacturer’s guidelines for cleaning procedures and use appropriate cleaning agents and materials. Pay particular attention to areas such as sample probes, cuvettes, mixing chambers, and reagent reservoirs.

  2. Calibration and Quality Control: As discussed earlier, regular calibration and quality control are essential maintenance tasks to ensure the accuracy and precision of the analyzer’s measurements. Follow the recommended calibration schedule and perform QC tests as required.

  3. Voltage Stabilization: Fluctuations in voltage can potentially damage sensitive electronic components of the analyzer. Ensure that the analyzer is connected to a stable power source with adequate voltage regulation. Consider using a voltage stabilizer or surge protector to protect the analyzer from power surges and fluctuations.

  4. Temperature and Humidity Control: Maintain appropriate environmental conditions in the laboratory to ensure the optimal performance of the analyzer. Keep the temperature and humidity within the specified range recommended by the manufacturer.

  5. Regular Maintenance Checks: Perform regular maintenance checks on the analyzer according to the manufacturer’s recommendations. This may include inspecting components for wear and tear, lubricating moving parts, and replacing consumable items such as seals and filters.

  6. Software Updates: Keep the analyzer’s software up-to-date by installing any available updates or patches provided by the manufacturer. Software updates may include bug fixes, performance improvements, and new features that enhance the functionality of the analyzer.

  7. Training and Education: Ensure that laboratory staff are properly trained in the operation and maintenance of the chemistry analyzer. Provide ongoing education and training to keep staff informed about best practices and any updates or changes to maintenance procedures.

  8. Documentation and Record-keeping: Maintain thorough documentation of maintenance activities, including calibration records, QC results, cleaning schedules, and any repairs or servicing performed on the analyzer. This documentation is essential for quality assurance and regulatory compliance purposes.

By following these maintenance practices, you can help prolong the lifespan of the chemistry analyzer and ensure the accuracy and reliability of results for diagnostic and research purposes.

Calibration and quality control (QC) are both essential processes in ensuring the accuracy and reliability of results from an auto chemistry analyzer like Eastmed. Here’s a breakdown of the differences between the two and when they should be performed:

Calibration: Calibration is the process of setting up the analyzer to ensure that it provides accurate and reliable results. This involves adjusting the instrument to match a known standard. In the context of an auto chemistry analyzer, calibration typically involves setting the baseline for various analytes to ensure that the measurements obtained are accurate.

When to Calibrate:

  1. Initial Setup: Calibration is performed during the initial installation of the analyzer to establish the baseline.
  2. Routine Calibration: Regular calibration is necessary to maintain the accuracy of the analyzer’s measurements. The frequency of calibration depends on factors such as the manufacturer’s recommendations, the stability of the reagents used, and regulatory requirements.
  3. Change of Reagent Kits: Calibration should be performed whenever there is a change in reagent kits to ensure that the analyzer is properly calibrated for the new batch of reagents. This helps maintain consistency and accuracy in the results.
  4. Switching to Another Batch of Kits: Similarly, when transitioning to a new batch of reagent kits, calibration is necessary to account for any variations between batches and ensure accurate results.

Quality Control (QC): Quality control involves the regular testing of known samples (QC materials) to monitor the performance of the analyzer and detect any deviations from expected results. QC helps identify issues such as instrument drift, reagent deterioration, or operator error.

When to Perform QC:

  1. Daily QC: QC samples should be run at the beginning of each day or whenever a new batch of reagents is used to verify the accuracy and precision of the analyzer.
  2. After Calibration: QC should be performed immediately after calibration to ensure that the instrument is functioning correctly and to verify the accuracy of the calibration.
  3. Regular Intervals: In addition to daily QC, QC samples should be run at regular intervals throughout the day to monitor instrument performance and detect any issues promptly.

Generally calibration is the process of setting up the analyzer to provide accurate measurements, and it should be performed initially, routinely, and whenever there are changes in reagent kits. QC, on the other hand, involves regular testing to monitor instrument performance and should be done daily, after calibration, and at regular intervals throughout the day. Both processes are crucial for maintaining the accuracy and reliability of results from the Eastmed auto chemistry analyzer.