HGB Alarm Troubleshooting Guide for CBC Test Machines

If your CBC analyzer displays an HGB alarm, follow these steps to resolve the issue efficiently.

Step 1: Access the Self-Check Interface

1. Click "Service" to enter the service menu.
2. Select "Self-Check" to open the diagnostic interface.

Step 2: Verify HGB Adjustment Value

1. In the self-check menu, click "HGB Adjustment (HGB Adj)".
2. The reading should be 4.2 ± 0.5 (normal range for blood cell counters).

Step 3: Clean the WBC Chamber (If HGB Value is Abnormal)

If the HGB value is outside the 4.2 ± 0.5 range on your hematology analyzer:

1. Watch the WBC Chamber Cleaning Video below for step-by-step instructions.
2. After cleaning, repeat Steps 1 and 2 to recheck the HGB value.